Account or order support
Email or call us with the email address associated with your account. Do not send sensitive medical information by email.
Contact SurpassMD
How can we help?
Contact our support team for help with your account, an order, platform access, privacy questions, or general information.
Clinical or medication questions should be directed to your licensed provider through the appropriate patient-care channel.
Email supportcare@surpassmd.comBest for account, order, privacy, and general questionsCall support+1 502-515-4576Monday-Friday, 9 AM - 6 PM PT
Business addressLife Vitality LLC16192 Coastal Highway
Lewes, DE 19958
Lewes, DE 19958
Getting to the right place
Choose the channel that matches your question.
Clinical questions
Use the patient-care channel provided by your independent licensed provider. SurpassMD support does not provide medical advice.
In case of emergency
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. For urgent medication concerns, follow the instructions from your provider or pharmacy.
New to SurpassMD?
Review how the platform works or begin the official online assessment. Completing it does not guarantee treatment.